Refund policy
We have a 14-day return policy on all original paintings, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the insured the item and receipt or proof of purchase.
All of my fine art prints are made to order, with love and care. For this reason all sales are final unless the item arrives damaged or defective.
If your order is damaged, please contact us within 7 days of delivery at contact us Include:
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Your order number
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A clear photo of the damaged item
We will review your request and, if approved, issue a replacement at no additional cost.
We do not issue refunds or accept returns for buyer’s remorse, size or color selection errors, or delivery delays beyond our control.
As many of my art pieces are sent directly from a framer or fine art printer, please do not send your purchase back to the fine art printer, framer or manufacturer on your shipping label. I cannot guarantee that your purchase will be able to be received safely and this may result in a loss of your purchase.
No returns on sale / discounted items.
To start a return, you can contact us at amja@amjaunabashedly.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at amja@amjaunabashedly.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at amja@amjaunabashedly.com.
Contact Information
Business Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Phone Number: +44 7498 542742
Mail: amja@amjaunabashedly.com
Thank you for supporting slow-made, custom-produced designs that honour both healing and artistry.